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Presenter Profile
How they describe themselves: BCSG creates, distributes and supports value-adding products and services to small businesses through financial institutions. BCSG solutions help more than 150,000 small businesses survive and succeed, while simultaneously providing financial institutions with opportunities to differentiate their proposition to enhance customer loyalty and grow wallet share.
We believe that successful product launches in banks are as much about product excellence as sales process excellence. A key part of our value proposition is a full range of services to help our partner banks sell successfully: from sales training in needs-based selling, to assistance in marketing collateral development, to full support for bank staff and end users.
How they describe their product/innovation: Business Hub is a cloud-based package that incorporates the most important tools a small business owner needs. For $25 per month, small businesses get access to online accounting software, a website builder, a business planning tool, a legal document creator and online training.
Business Hub is delivered via a fully customizable online platform, allowing business owners to manage key functions in one place with a single username and password. The exact suite of applications can be customized for each bank.
Key Executives: John Davis (Managing Director), Tom Platt (Commercial Director), Alan Marsh (Product & Marketing Director), Kevin Burke (General Manager International), Phil Bircumshaw (CTO), Bobby Henderson (Head of Project Delivery), Emma Martin (Resource Director), Alex Frodsham (Head of Service), Jacqueline Wanstall (Head of Training)
Key Partnerships: BCSG has built strong partnerships with market-leading SaaS, SEO, and online providers including Intuit, Sage, Google, Facebook, Bing and Experian.
Key Customers: BCSG helps support 150,000 small businesses worldwide survive and succeed.
Contacts:
Bus. Dev. & Sales: Tom Platt, Commercial Director, tom.platt@bcsg.com
Press: Carole Wood, Marketing Manager, carole.wood@bcsg.com
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